DirecTV or Dish
DirecTV has stopped supporting my receiver so I am thinking about going to dish. Give me some feed back on this subject. I can't get DirecTV to send me the new receiver.
Forum Discussion
- They sent me another receiver right away. I have an H-24 and a G3 dome.
- A credit issue?
- I've got Dish at home and keep a Tailgater in the RV. I want to give a thumbs-up to Dish customer service. On he fhe few occasions that I have had a problem, a technical support person has stayed on the phone with me for as long as it takes.
- Well we have Dish and it is great. We're on the pay as you go plan with no contracts and their mobile app allows you to change your local channels right on the app when traveling the country. Seems like everything ATT gets into turns to **** like DirecTV
- I would think if Direct wanted to keep you as a customer they would give you the equipment you need. If you are otherwise happy with them call them and explain that they are forcing you to go to Dish by not supplying you with a receiver.
I have Dish and am happy. I use a receiver out of the house and an antenna on a tripod for the trailer.
I have heard more people complain about radical price increases after the "Honeymoon Period" is over with Direct than I have with Dish.
Ask for the "Loyalty Dept" or "Customer Retention Rep" when you call. - why won't they send receiver?
