Forum Discussion

bunyon14's avatar
bunyon14
Explorer
Dec 27, 2016

Directv

I wanted to know if anyone else is having problems with directv since
AT&T bought them out. When I am done traveling with my RV for the
summer I normally call directv and have them put my two receivers
in vacation mode during the winter. I have been doing this since
2004. Now they tell me that vacation mode does not exist but they can
disable the two receivers for two months. The next thing I know, they
sent me a box to return my 2 receivers. I have argued with directv
until I am blue in the face. Does anyone know of a solution to this
problem, besides leaving directv.
  • Dave H M wrote:
    Not a problem here.

    We have been happier than a pig in you know what since the merge. Dropped Verison and went with ATT package that gives the two grandies unlimited Data and DTV viewing of our DTV package on their phones. They can even mirror the phones to their TV sets.

    In regard to your post, when we snow bird we take the receivers out of the stick home and put them in the fifth wheel. I zoom in the slime line 3 that I have for camping and have DTV change my service addy to where I am at and we got the whole ball of wax while camping.

    Regretfully you can not mirror the direct tv app from your IPhone to your TV.
  • BEFORE AT&T IT WOULD DEPEND ON WHO YOU TALKED TO. ONE PERSON WOULD
    TELL YOU ITS CALLED HIBERNATION AND OTHER ON VACATION MODE. THEY
    ALSO ADVISED ME I WOULD HAVE TO CALL TO ACTIVATE THE BOXES WHEN I
    AM READY TO USE THEM. THIS SYSTEM ALWAYS WORKED OKAY UNTIL NOW.
  • I have a similar situation,when I want to not use my boxes for a few months I just call them and ask to deactivate the 2 boxes, just did it in October no problem.I think the CS person also told me I could activate and deactivate via on line. Don't know havn;t tried it yet.
    Maybe its the "vacation mode" wording they no longer accept.
  • bunyon14 wrote:
    I wanted to know if anyone else is having problems with directv since
    AT&T bought them out. When I am done traveling with my RV for the
    summer I normally call directv and have them put my two receivers
    in vacation mode during the winter. I have been doing this since
    2004. Now they tell me that vacation mode does not exist but they can
    disable the two receivers for two months. The next thing I know, they
    sent me a box to return my 2 receivers. I have argued with directv
    until I am blue in the face. Does anyone know of a solution to this
    problem, besides leaving directv.


    WEll maybe, just maybe, they do not offer a vacation mode anymore. Maybe you are arguing for them to do something they no longer offer. Just because you have done it since 2004, does not mean you can continue doing it into forever!
  • Not a problem here.

    We have been happier than a pig in you know what since the merge. Dropped Verison and went with ATT package that gives the two grandies unlimited Data and DTV viewing of our DTV package on their phones. They can even mirror the phones to their TV sets.

    In regard to your post, when we snow bird we take the receivers out of the stick home and put them in the fifth wheel. I zoom in the slime line 3 that I have for camping and have DTV change my service addy to where I am at and we got the whole ball of wax while camping.
  • Pr1080@att.com is a direct email address to office of the president.
    Send them an email clearly explaining your dillemma.
    And to answer your question, YES I have no end of problems since the buy out.

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