DISH Pay as you GO

anav8or wrote:

rocmoc wrote:

greende wrote:

PSU_RVr wrote:
Reason I asked, I'm getting emails from Dish about my account past due and I wasn't expecting that.

Don't know why you are getting a past due bill. I call after every trip and ask them to disconnect my service so I can save any remaining money. I have never gotten a bill that says I'm past due. You should probably call DISH and ask to speak with someone in the Loyalty Department (Essentially the supervisors) and see what's up. When you disconnect service be sure and not say you want to hold it. A hold charges you $5 per month, something not needed with a Pay-As-You-Go plan.

Thanks for another useful tip!

rocmoc n AZ/Mexico

rocmoc - what was the result of your conversation with the DISH folks? I have a similar situation where I assumed that if I didn't pay for a month, the service would stop. I'm now getting e-mails about collections and I'm being told that I have to bring my account "current" in order to pause / cancel or whatever. Thanks!

My guess is that someone set you up with the wrong plan when you originally signed on for the PAYG plan. I have had my plan for several years now and particularly in the early days, the regular customer service people didn't know what an RV was, let alone a PAYG plan. They are a bit better lately or I just happen to get lucky. Call DISH and ask to speak with someone in the Loyalty Department and explain the problems with the account. In order to keep you as a customer they may fix it.