Dish Tailgater not working...Help!
I have been having issues with my Tailgater and Vip211k not finding satellites. It was working fine in March of this year and then about April I couldn't get it to work.
We finally ended up sending the Tailgater back to King Controls (Manufacture of the Tailgater) (at a cost of $75 to me) and they found a bad motor. King Controls replaced the bad motor, check all system, and sent it back to me saying it was good to go.
When I hook the Tailgater up to my Vip211k it still couldn't find satellites. When I called Dish and they said it was the Tailgater, and when I called King Controls they said it was Dish's 211k receiver.
Dish then sent me a new 211k to rule out the receiver as the problem and still it can't find even one satellite. When I look at the Summary page it indicates that good connection but the Transponder row shows X in all 4 columns indicating "Missing Polarity".
Anyone else have a similar problems or can advise us on possible solutions?
We finally ended up sending the Tailgater back to King Controls (Manufacture of the Tailgater) (at a cost of $75 to me) and they found a bad motor. King Controls replaced the bad motor, check all system, and sent it back to me saying it was good to go.
When I hook the Tailgater up to my Vip211k it still couldn't find satellites. When I called Dish and they said it was the Tailgater, and when I called King Controls they said it was Dish's 211k receiver.
Dish then sent me a new 211k to rule out the receiver as the problem and still it can't find even one satellite. When I look at the Summary page it indicates that good connection but the Transponder row shows X in all 4 columns indicating "Missing Polarity".
Anyone else have a similar problems or can advise us on possible solutions?
