Dish Tailgater, pay as you go

rk911 wrote:

rhagfo wrote:
...Biggest issue we have is stopping the service after use. Dish just doesn't have a real smooth process for turning off the service at the end of a trip. You need to CANCEL the service, then you get an email to Please come back. If you only pause your service your are charged a $5 a month service charge. The service and reception is great, so I just keep saying to the surveys get a true RV package.

nope, all you need to do is simply stop paying the bill. most of the cust. support people you will encounter are not aware of or have no experience with RV accounts. there used to be a separate RV accounts phone number but that was discontinued a while back.

here's what we do. first, if you haven't done so create an online account with DISH. that will minimize your contact with DISH.

next, if you have your account set to auto-pay each month remove that option from your account. you can either pay your bill via your online account or by phone without human contact.

when you're ready to turn off your account simply stop paying your bill. you'll get email reminders but you can safely ignore them. when it's time to re-start you may have to call and speak to a CSR as your online acct access may be suspended due to inactivity. simply tell them you are in an RV and want to reactivate your account. that's it.

for residential accounts DISH allows customers to "suspend" their accounts for up to 9-months in each calendar year. as RV'ers we own our equipment and we are month-to-month, no 2-yr contract. our accounts are either on or off.