Recently installed the Winegard Roadtrip T4 to replace a Roadtrip SD that was obsolete with the change in DISH signals. When I installed, I had to get Winegard tech support help due to older receiver a 311 and poor signal. At my house trees prevented a good signal. Anyway now on the road and I can't get any Dish signal. I've been through the installation/setup several times trying the 110, 119 and 129 satellites with various transponders. It seems to be setting up and I get a signal verification but no actual programs. If I push guide on the remote it gives the appropriate programming but no shows are visible, blank screen. Winegard is having staffing issues and after lengthy hold on Friday, gave up and kept trying setup. NO support this weekend either by phone or email. I fear on Monday it will be futile to get hold of anyone.Anyone here have any suggestions. At least my antennae works. We are on a hill in Santa Fe NM with lots of stations but no satellite. Yes and a clear southern view.

Are you checking channels like Food Network or are you trying to get your local Network programming like ABC, NBC, etc. which are not available when out of your home area?The Winegard comes out of the box setup for DirecTV. Did you change the dip switches inside the dome to the ones required for Dish? Is that antenna compatible with the 311? When was the 311 last online to where you were actually watching Dish programming using that receiver?

If sats 110, 119, and 129 are all locked in as indicated by your Dish receiver, you should be able to view programming you have subscribed to unless your receiver needs to be re-activated. If we haven't used our Dish network service in our RV for awhile I can have our sat system all set up and locked in but still have no programming. A quick call to Dish to reset our VIP receiver and while we are still on the phone all the programming comes in, even have used Dish chat when WiFi was available. Just a few weeks of non-use causes our VIP receiver to de-activate. Have fun in The City Different!!!

The satellite antenna is set for Dish and we had it working earlier. An earlier stop in Arkansas a few days ago and we had it working but it took a long time to get actual shows to be displayed. When we moved to NM I set the zip for the local area and no I'm not trying to get local channels, just the normal package. Odd thing is I can get the menu showing the channels, just can't get the actual channels to show the "show". I can't imagine the receiver needs to be reactivated after traveling a couple days. I did unplug the home receiver when we left last week but I wouldn't think that would be a factor.

Local channels for satellite means spot beamed channels. Once you leave the Alabama spot beam area you have to contact Dish for them to send the new local channels, ie ABC, NBC, etc. This is not OTA local channels. Arkansas might have been close enough to get the Alabama channels.The Zip code is ONLY used to help point the dish at the birds.

Does the receiver show the correct SW64 switch? Does the receiver show that you are getting a good signal strength on any or all of the satellites? Have you tried to follow the Winegard Check Switch procedure again? If so, have you tried a Check Switch with no coax connected to clear the switch and then following the Winegard procedure again "exactly".

Dish, Winegard, and signals | Good Sam Community

drwwicks
Explorer
Jun 05, 2016
The satellite antenna is set for Dish and we had it working earlier. An earlier stop in Arkansas a few days ago and we had it working but it took a long time to get actual shows to be displayed. When we moved to NM I set the zip for the local area and no I'm not trying to get local channels, just the normal package. Odd thing is I can get the menu showing the channels, just can't get the actual channels to show the "show". I can't imagine the receiver needs to be reactivated after traveling a couple days.

I did unplug the home receiver when we left last week but I wouldn't think that would be a factor.
Sandia_Man
Explorer II
Jun 05, 2016
If sats 110, 119, and 129 are all locked in as indicated by your Dish receiver, you should be able to view programming you have subscribed to unless your receiver needs to be re-activated. If we haven't used our Dish network service in our RV for awhile I can have our sat system all set up and locked in but still have no programming. A quick call to Dish to reset our VIP receiver and while we are still on the phone all the programming comes in, even have used Dish chat when WiFi was available. Just a few weeks of non-use causes our VIP receiver to de-activate. Have fun in The City Different!!!
Bill_Satellite
Explorer II
Jun 05, 2016
Are you checking channels like Food Network or are you trying to get your local Network programming like ABC, NBC, etc. which are not available when out of your home area?
The Winegard comes out of the box setup for DirecTV. Did you change the dip switches inside the dome to the ones required for Dish? Is that antenna compatible with the 311? When was the 311 last online to where you were actually watching Dish programming using that receiver?

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