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Singleminded's avatar
Singleminded
Explorer
Nov 21, 2016

Do not buy the bed linen at CW! RANT

I've made my last Camper's World purchase....FOREVER!

We purchased a set of 'short Queen' sheets last week from the CW in South Tucson AZ. After one wash, the material started unraveling at the seams and the material was puckered everywhere...looked like someone had shot it with a shotgun! The linen was washed with other items of clothing...non were damaged like the bedding!

We returned the bedding to the store....all we wanted was a refund....for the obviously poor quality material...they would not accept the return and they would not allow us a refund or credit...."That's state policy" was the only response we received!

So, I'll go back to Amazon....usually lower prices on identical items and often free shipping in a day or two!

Camping World / Good Sam....you just lost a loyal customer!

20 Replies

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  • Teamfour's avatar
    Teamfour
    Explorer
    Nov 21, 2016
    Singleminded wrote:

    I've made my last Camper's World purchase....FOREVER!

    Apparently, it does pay to rant....I received a call from the store. They have issued an 'in store' credit(card)


    So what good does the credit do you?
  • qtla9111's avatar
    qtla9111
    Nomad
    Nov 21, 2016
    Singleminded wrote:
    Apparently, it does pay to rant....I received a call from the store. They have issued an 'in store' credit(card) for the value of the sheet set. nuff said!


    Good for you. People around here always have some smarty pants answer. Glad you got the situation taken care of.
  • Singleminded's avatar
    Singleminded
    Explorer
    Nov 21, 2016
    Apparently, it does pay to rant....I received a call from the store. They have issued an 'in store' credit(card) for the value of the sheet set. nuff said!
  • amxpress's avatar
    amxpress
    Explorer
    Nov 21, 2016
    CW sells bras and underwear? Since when? Think they have some for my Columbus fiver?
  • cyntdon2010's avatar
    cyntdon2010
    Explorer
    Nov 21, 2016
    Returning Bed sheets or bra's or underwear. camping world did the right thing.

    why dont you purchase your sheets at walmart like i do.. REG Queen size.

    and just tuck it. I like my campingworld superstore. in jacksonville, florida..
  • Singleminded's avatar
    Singleminded
    Explorer
    Nov 21, 2016
    rr2254545 wrote:
    Rant on I have used mine for years no problems


    We also have some from the past....they are fine too....but perhaps they switched suppliers? All I wanted to do was rant about the lack of customer service when a product is obviously unacceptable!
  • DutchmenSport's avatar
    DutchmenSport
    Explorer
    Nov 21, 2016
    Singleminded wrote:
    ...
    So, I'll go back to Amazon....usually lower prices on identical items ...


    If they are "identical", they will also unravel when you wash them too!
  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer II
    Nov 21, 2016
    Singleminded,

    Thank you for contacting Camping World and I am sorry you had this experience with our Tucson, AZ location. I would like to look into this for you. Please send a private message with a phone number where you can be contacted and the amount of the refund you were requesting.

    Thanks,
    Stacy
    Good Sam Care Team

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