SuGar Shack wrote:
I agree that one person's bad experience should not affect others. This was simply a WARNING. Should you have an extreme drop in connection speed for 5 days, and you are very dependent on your internet (we are fulltiming) Millenicom does not refund. Any other company I have ever dealt with refunds your money if they are not providing the service you paid for and they agreed to. As I said earlier, we are dependent on the internet for our business, which pays for our fuel, camping sites, food, clothing, healthcare, etc. etc.
THEY provided the service they sold you. Verizon did NOT provide the service you purchased, plain and simple.