Forum Discussion
soren
Apr 28, 2018Explorer
A lot of folks have decided that attacking the OP is necessary. Which is kind of funny, since he is 100% correct. Five to seven days for anybody with an online sales operation is pathetic. I have a neighbor who does product flow control for a major retailer. This company had thousands of sticks and bricks locations five years ago. By 2020 this company will be free of physical stores, and they couldn't be happier. Their online volume increases by 25%+ year over year. If my neighbor allowed her million sq, ft. shipping facility to perform at the pathetic level of shipping customer's orders in "5-7 days" not only would she be fired immediately, the place would crashed to a halt. Modern commerce does not happen at the speed of, "hopefully we can ship it next week".
Most of my purchases, except food and fuel, are now online. Living on the east coast, and buying from all over North America, it's unusual to see anything take seven days to get to my door. If the seller provides tracking, I can see that 95% of everything I buy is shipped within 24 hours of processing the orders. If it's a bleeding edge seller, like Amazon, it's often a couple of hours until the order is completed, given a tracking number and awaiting pickup. Five to seven days in online retail is equivalent to pulling into a quick lube and being told, "we can change your oil, leave the keys, we will call you in a few days".
Most of my purchases, except food and fuel, are now online. Living on the east coast, and buying from all over North America, it's unusual to see anything take seven days to get to my door. If the seller provides tracking, I can see that 95% of everything I buy is shipped within 24 hours of processing the orders. If it's a bleeding edge seller, like Amazon, it's often a couple of hours until the order is completed, given a tracking number and awaiting pickup. Five to seven days in online retail is equivalent to pulling into a quick lube and being told, "we can change your oil, leave the keys, we will call you in a few days".
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