E-mailed Marcus - no response
Last Thursday I e-mailed Marcus about my experience at CW Albuquerque. I expected to get a reply to my e-mail - not from Marcus, but someone on his staff. I have not heard back from anyone so I am p...
Forum Discussion
YES! THERE IS A RESPONSE! I wanted to follow up with those of you that had posted and read the thread.
I had a nice conversation with Roger Anderson of Camping World. He had already spoken with the manager at the store at CW ABQ. My refund is being corrected. It's my understanding the cashier will have a better idea of customer interaction.
RL Rahe - thank you also for looking in to this. Just wanted to let you know my concerns have been seen to.
fla-gypsy - please know I was in no way denigrating Marcus or any of his team. I had attempted to reach out via the rv.net click link to contact Marcus. That e-mail link doesn't seem to reach Marcus. But thanks to the excellent rv.net forum that is quite obviously well read by Marcus and his team, my concerns were addressed.
2112 - you are spot on when you state that you don't know of another CEO of a multi-billion dollar corporation that responds that fast.
I appreciate the feedback from other rv.net members. Big thank yous to all of the Good Sam / CW / RV.net team. I look forward to many years of traveling in our motorhome, meeting others here on the keyboard and on the road - and shopping at Camping World. :)
Thank you again.
I had a nice conversation with Roger Anderson of Camping World. He had already spoken with the manager at the store at CW ABQ. My refund is being corrected. It's my understanding the cashier will have a better idea of customer interaction.
RL Rahe - thank you also for looking in to this. Just wanted to let you know my concerns have been seen to.
fla-gypsy - please know I was in no way denigrating Marcus or any of his team. I had attempted to reach out via the rv.net click link to contact Marcus. That e-mail link doesn't seem to reach Marcus. But thanks to the excellent rv.net forum that is quite obviously well read by Marcus and his team, my concerns were addressed.
2112 - you are spot on when you state that you don't know of another CEO of a multi-billion dollar corporation that responds that fast.
I appreciate the feedback from other rv.net members. Big thank yous to all of the Good Sam / CW / RV.net team. I look forward to many years of traveling in our motorhome, meeting others here on the keyboard and on the road - and shopping at Camping World. :)
Thank you again.
