HappyKayakers wrote:
Ummmm, would you expect the cashier at your local grocery store to know how to prepare all the food in your cart?
That's not a grocery store cashier's job. Their job is to ring up prices, collect money and be able to tell you store specials and where to find products.
In sales, a salesperson is responsible for product knowledge. I've said it many times. I walk into a showroom and the salespersons are shooting the bull. They should be sitting in a product, reading its manual and arming themselves for prospective buyer questions.
When I can go into a dealer and show the saleperson how to setup a Trailmanor, Aliner, Chalet because they're not sure, I picked the wrong dealer.
It's like a leaking rv, "run, run, run".
