False Advertising by Camping World & Good Sam

Farmboy666 wrote:

DownTheAvenue wrote:
Back to the subject of the thread:

This is very typical of anything from Camping World Holdings, which also includes Good Sam. The company is all about generating revenue without regard to building any relationship with a customer. The customer, to thm, is merely a source of revenue to be mined or exploited.

To the OP: I am an attorney, and if the pictures of the catalogs are correct, the disclaimers allow them to be deceitful. They in essence offered you free shipping and then immediately revoked the offer. Legal? Probably. Ethical? Absolutely not!

I am not a fan of CW but if they put it right there in writing for you to see how is that deceitful?

Because on page one they state you get free shipping as a member. In much smaller print further back, they state that "member benefits...are subject to change without prior notice" - if the company puts both those statements on every flyer and tells people "we don't offer that anymore" when they try using it, then they are being deceitful. In that situation, they are using the benefit of "free shipping" to lure people in only to say "so sorry" once they get them.

It's very similar to the old bait & hook schemes advertising a too good to be true discount for something of which they never had stock only to tell the customer "we don't have any more of those, but here's a lesser product at a much less reduced price".

I would suspect that if it can be proven that the flyers are being produced with the "free shipping" statement but the free shipping has never been given to any customers at any time during any time frame identified by the flyers that a court could see it as false advertising. Disclaimers like that are to protect the store from having to take a major loss on a misprint etc. Not to string people along with a false promise.