How do I turn off my Dish network
So I have a Dish network "outdoor" package. It was my understanding that this could be turned on and off when not in use. When I log into my account it will only let me turn one receiver off not both....
Forum Discussion
The past couple of years my calls have been going to agents in the USA - if they're overseas, they're doing an excellent job of hiding their accent. I try to call before 6 in the evening. I'm thinking the overseas agents didn't work out - primarily because they didn't understand the equipment they were trying to support. Try calling during the day and you'll have a better chance of accomplishing the reason you called.
It may be your account isn't full-fledged "outdoor" on their books. I'm told if you're on their books as outdoor, you can start and stop service from the app on your cell phone. Something about a permanent service address. Talk it over with the agent you get.
The worst part of the call is working your way through the interactive voice response system these days. I hate those things but every business uses them. I wish they'd go back to having a receptionist directing calls. Life would be so much simpler if they'd all bring customer service back to life - and mean it!
It may be your account isn't full-fledged "outdoor" on their books. I'm told if you're on their books as outdoor, you can start and stop service from the app on your cell phone. Something about a permanent service address. Talk it over with the agent you get.
The worst part of the call is working your way through the interactive voice response system these days. I hate those things but every business uses them. I wish they'd go back to having a receptionist directing calls. Life would be so much simpler if they'd all bring customer service back to life - and mean it!
