lryrob9301 wrote:
NEVER NEVER NEVER use the word "suspend" ALWAYS ALWAYS ALWAYS use the term " disconnect " or " cancel my service " . If you use the word suspend they will put your account on pause and bill you a $5 monthly fee to maintain the account. If you truly have Pay-AS-You-Go. Just don't pay the next months bill, the account will cancel automtically.
this is usually how we do it. but if we find ourselves ready to shut down with more than a few days left in the month we'll call and our unused balance will become a credit on the account.