I have never been as frustrated with a service as with Dish

I agree with what everyone has said, my whole issue is that no matter what I do to the system, turn it off, leave it hooked up or whatever short of setting it on fire should not require phone calls of more than an hour. I was getting strong signals both times.
At this point it doesn't work.
Either their system is flawed or their techs or inept or apparently both.