HI, I have an I phone 5 and a PC using Windows 7. I tried to sync both to load music files to the phone but the phone hangs up. The message I get is: "downloading safe Safari data". It is at thi...
I hate giving out this bit of advise so beware. (my disclaimer)
Sometimes the backup file on your PC gets corrupted and has to be deleted.
From iTunes go to Edit > Preference > Device Your iPhone should be listed. Highlight it and click delete backup. Now hook up and start all over again, it will do a complete backup.
This is always a last resort solution.
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