We just bought a new RV with the In Command unit. We have unhooked the RV and leveled it, but our slide and our awning will not work, because our Iphones say we are on a travel lockout and each system says disabled without the option to enable it.Can anyone help us?❚ Did you see the "Announcement : &bigstar;&bigstar;READ BEFORE POSTING HERE&bigstar;&bigstar;"?Forum Posting Help and Support is reserved for questions related to posting issues with Open Roads Forum sites, member profile and photo testing, and for reporting account issues. Please avoid using this forum for RV related questions, as doing so can delay responses to your thread. Instead, select the Sub-Forum which corresponds to the subject of your topic. Thank-you!Moved from FORUM POSTING HELP AND SUPPORT

Sorry, no experience with that system. There’s no inside override?

Here is a link to a manual for the In-Command System. Page 9 has information about the Safety Lockout feature. Here’s a paragraph from the manual that might help:SAFETY LOCKOUTIN-Command is equipped with a Safety Lockout feature to ensure certain system functions are unavailable during transit.When the Brake or Right Turn Signal on the tow vehicle is activated, IN-Command will lock down all motorized functions. A red button, with Travel Lock in white text, will appear on the DC and mobile devices will display “Travel Lock On” in red letters. All motor functions will cease to actuate and Disable will be written on their buttons.The lights, water pump, water heater, and sensors will continue to function.To turn the Travel Lock off, ensure 12VDC is not going to the Travel Lock system by removing the 7-way connector from the tow vehicle and press the “Unlock” button on the Display Commander inside the RV.

We did that. The wall mount does not read Travel Lock but our phones do, which is not allowing the change.

Just a thought, and I'm only guessing... Reboot your phone?

I’m sorry that was no help. Looks like Customer Service isn’t open until tomorrow. Just a thought - Have you tried shutting down the app? I’m talking about double-clicking the home button and swiping up - not just closing the app.The only other thing I can think to try would be to disconnect and then reconnect the battery.

In Command Travel Lockout HELP!!!! | Good Sam Community

SAR_Tracker
Explorer
Apr 01, 2018
Just a thought, and I'm only guessing... Reboot your phone?
tjatkinson
Explorer
Apr 01, 2018
We did that. The wall mount does not read Travel Lock but our phones do, which is not allowing the change.
Mortimer_Brewst
Explorer II
Apr 01, 2018
Here is a link to a manual for the In-Command System. Page 9 has information about the Safety Lockout feature.
Here’s a paragraph from the manual that might help:

SAFETY LOCKOUT
IN-Command is equipped with a Safety Lockout feature to ensure certain system functions are unavailable during transit.
When the Brake or Right Turn Signal on the tow vehicle is activated, IN-Command will lock down all motorized functions. A red button, with Travel Lock in white text, will appear on the DC and mobile devices will display “Travel Lock On” in red letters. All motor functions will cease to actuate and Disable will be written on their buttons.
The lights, water pump, water heater, and sensors will continue to function.
To turn the Travel Lock off, ensure 12VDC is not going to the Travel Lock system by removing the 7-way connector from the tow vehicle and press the “Unlock” button on the Display Commander inside the RV.
Lwiddis
Explorer II
Apr 01, 2018
Sorry, no experience with that system. There’s no inside override?

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In Command Travel Lockout HELP!!!!

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