caberto wrote:
^SidKaye, I don't see where the OP was looking for a free shipment... that's simply what HE does/would do in a similar situation. I think the OP is just making it known that no attempt was made to make the sale and keep a customer; no offer was made to ship it, at cost, free, or otherwise - he just let him go to order the item from another vendor.
This IS what he offered. Perhaps not adequate.
"Counterman said they are out but will have them in four hours."
A simple FREE phone call would have prevented the OP from going when they had the product,... four hours later.
My best guess, is that in the future he will call before driving 70 miles to anywhere for anything to confirm availability.
Sidney