Forum Discussion
Y-Guy
Dec 06, 2016Moderator
I have a love/hate relationship with Logitech over the years. They design some of the best products out there IMHO. I freaking love the feel of the Performance MX Mouse. But their support is the absolute worst I've run into. It'd delay delay delay, then deny deny deny. Many of their mice are known that the left button wears out, the spring gets compresses and you eventually end up with double clicks. This is a known issue, but does Logitech do anything about it? Nope.
I'd say I've given up on them but they are still the best feel mouse. What I have learned is if you have problems return immediately. Then I buy the cheap SquareTrade warranty, if it has issues put in a request.
Logitech should be embarrassed by how bad their online and phone support is, they have to know. I can only assume they just don't care. Don't even get me going on their software, that makes support look good by comparison!
I'd say I've given up on them but they are still the best feel mouse. What I have learned is if you have problems return immediately. Then I buy the cheap SquareTrade warranty, if it has issues put in a request.
Logitech should be embarrassed by how bad their online and phone support is, they have to know. I can only assume they just don't care. Don't even get me going on their software, that makes support look good by comparison!
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