McD's in Quartzsite
The McD's in Quartzsite was sold and remodeled some months ago. Looks nice, but 2 of 3 registers still aren't working. At 10:30 this morning there was a single cashier (far right), and the line was ...
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2oldman wrote:
People are very slow to embrace anything new. Fine with me.
Clearly it's somewhat clientele related, and how committed the company is in making it a success. I made several visits to a totally renovated Panera this winter. They now have 4 or 5 touchscreens located as you walk in the door, and every time I was there the touchscreens were heavily used, and most registers were empty. OTOH, I also made many trips to McDonalds during that timeframe, and I saw either unused, or non-functional kiosks, with signs indicating that they were out of order.
Oddly enough, the large, successful Wawa chain of convienence stores, located in the northeast and Florida, switched to 100% touchscreen ordering SIXTEEN years ago.
