Forum Discussion
The_Texan
Jan 15, 2014Explorer
Redsky wrote:
Millenicom does not throttle accounts which would be much better than what they actually do which is shut down the account for the remainder of the billing period with less than 24 hours notice.
Totally false information. They will notify you, when you are way over, then work with you to see if there is a problem that can be addressed. They notified use of the heavy usage when it got to 18 gig then worked with us, starting at the 21 gig use point, when we got caught in the known Verizon phantom use problem and did NOT shut down the account until we had exceeded 80 gig and almost 2 weeks after they noticed the large usage.
I find them a great company to work with and they do take care of their customers.
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