Millenicom Question

Redsky wrote:
Alan,

You seem to be an expert so our experience must be exceptional. We have only used Millenicom for the past three years with no problems so maybe someone there had an off day.

What in your expert opinion based on the hundreds of Millenicom customers that you have personally spoken to as to their policy and business practices? Were we singled out by Millenicom? What do your statistics and research show?

I am far from an expert but your experience is certainly contrary to what they post on their own website. The very first entry in their FAQ page states:

"What if I have usage concerns?
Millenicom does not charge overage fees nor do we throttle accounts. In the event a client consistently or egregiously goes over the usage threshold they will need to purchase an additional plan."

A call to their CS people confirms this policy: if you go over the 20GB limit once in a while they don't get concerned. But if you're using up 50GB, 100GB or more per month they'll get concerned. So, you need to make other arrangements for your daily Netflix fix, or resign yourself to paying for enough bandwidth to feed your habit...