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mcewena's avatar
mcewena
Explorer
Mar 22, 2018

Netgear hotspot doesn't work in the US

Rather then get data on all our devices I decided to buy a Netgear Aircard 779 hotspot (from ebay or amazon) for a cross Canada trip. It's unlocked and works with 2 different Canadian sim cards (Virgin/Bell and Telus).

I recently tried to use it on a US trip initially with Roam Mobility (Canadian company to provide US coverage) and then several different pay as you go providers (Tracfone, Simple, Net10 etc. pretty much any of the $1 sim cards) and for each one of them it said the SIM card was invalid.

The hotspot displays a Boost splash on boot but I didn't try boost 'cause they charge more for their card and their rates aren't great.

Any clues why an unlocked hotspot would work for Canadian providers but not US ones? (the Roam card worked just fine in my phone and ipad)

Thanks,

Art.

17 Replies

  • Hi GordonThree,

    CDMA no longer exists in Canada.

    Verison is still using at least some CDMA.

    GordonThree wrote:
    At first I read the topic as Nuclear hotspot doesn't work and was like wow!

    Sounds like you have a CDMA hotspot and are trying to use GSM providers, they're not interchangeable. All those providers you listed are "cheapy" and resell service from a major provider.

    Sprint is the only major carrier still selling CDMA service in the US. Verizon has largely converted to GSM, and ATT and T-Mobile are already there.
  • If they are correct and it's cdma, along with Verizon you can use straight talk but tell them you specifically need a card for cdma or call total wireless. Their system requires no contract and works off Verizon towers.
  • GordonThree wrote:
    At first I read the topic as Nuclear hotspot doesn't work and was like wow!

    Sounds like you have a CDMA hotspot and are trying to use GSM providers, they're not interchangeable. All those providers you listed are "cheapy" and resell service from a major provider.

    Sprint is the only major carrier still selling CDMA service in the US. Verizon has largely converted to GSM, and ATT and T-Mobile are already there.


    Tried Total cdma sim, simple rides on t-moble, tracfone and net10 actually include 3 sims in their kit (AT&T, T-Mobile and Verizon). So GSM and cdma tried.

    Not so concerned about quality of coverage as I am about getting a valid signal at this point
  • For future reference, instead of a hotspot, check out a carrier agnostic phone. An inexpensive (even used) phone like the Moto G will work with almost any carrier world wide. Just turn on the hotspot app and presto.

    That's what I'm using in my camper, swapping Verizon and ATT cards as needed.

    I paid $99 for it brand new years ago.
  • wa8yxm's avatar
    wa8yxm
    Explorer III
    I am inclinded to agree with Gordon.
    There are at least 3 different cellular standards. GSM and CDMA refer to the audio codecs used. but not all work across all networks A device desigened for ONE codes, say Sprint/No-Te,,er, Nextel, may not work on T-Mobile/AT&T/Verizon towers or with sim cards designed for those towers. Hold on. Yup. Boost uses Sprint..

    Sprint advertises their phones have an IN NETWORK reliability that is within 1% of Verizion.. What they FAIL to tell you is the size of their network is not far from 1`% of Verizon or AT&T or T-Mobile.

    Alas. though I do have a hot spot that WILL work in the USA.. It is a Virgin Mobile.. Likewise it uses sprint, so it's ... collecting dust.

    (This post brought to you via T-mobile. my OTHER hot spot).
  • mcewena wrote:
    I decided to buy a Netgear Aircard 779 hotspot


    Contact Netgear tech support ???
  • At first I read the topic as Nuclear hotspot doesn't work and was like wow!

    Sounds like you have a CDMA hotspot and are trying to use GSM providers, they're not interchangeable. All those providers you listed are "cheapy" and resell service from a major provider.

    Sprint is the only major carrier still selling CDMA service in the US. Verizon has largely converted to GSM, and ATT and T-Mobile are already there.

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