Never Order Online from Camping World

rdmike wrote:
OK, finally got through. They told me the product was in route. I said, please give me the tracking number, put me on hold again... then returned, said they are waiting on one of the three items, but other two have already shipped. I asked again for the tracking number. Placed on hold again. Then returned with a tracking number. I asked the lady to now hold as I check the tracking number... it showed it was just created and not picked up yet. Again, save your time and trouble and if you order online, not from these folks at Camping World until they can figure this all out.

I had an online motorcycle parts business that I started in 2001 and sold in 2008. A customer deserves the following online:

1. Immediate confirmation of the sale by email stating the order, along with if any items are back ordered, giving the customer the opportunity to adjust the order. This should include an estimated shipping date.

2. A second email stating the order has shipped. This should include a tracking number for the customer to track.

3. A final email from the seller asking the buyer of the satisfaction level of the order, sale, and tracking.

It is not rocket science. I would hate to see their operation, I envision many people bumping into each other and stressed out to no end.