Jim ,
I couldn't agree more... I have been known to walk away from a store that has advertised hours and the ( younger ) employees feel that its more important to chat about their dates last night then it is to open on time..
Growing up I worked at an Exxon Gas station , when I filled on for the weekend gang that meant we opened at 6:00..
My routine had me there at 5:30...lights on first so people knew we were open,, than unlock the pumps (earlier if customers came in)..
That cant be found now a days.. and my wife just keeps telling me that I am getting old..