Online Order Problem-Wrong item received
I have a problem with my order for two white Fan-Tanstic 6600 Upgrade Kits. I received one 6600 white upgrade kit. The box had been opened and re-taped. It contained loose parts (lift arm?, remote ...
Forum Discussion
The level of incompetence shown by the sorry state your order arrived in is truly shocking. I'd be pretty mad, too.
That said:
If every business just took our word for something, credited us back and/or sent out replacements, nobody'd ever have to pay for anything! I think their terms are reasonable- they should have the proof in hand before reshipping/crediting your card.
But I also think they should give you something by way of apologizing for the shoddy treatment your first order received.
That said:
If every business just took our word for something, credited us back and/or sent out replacements, nobody'd ever have to pay for anything! I think their terms are reasonable- they should have the proof in hand before reshipping/crediting your card.
But I also think they should give you something by way of apologizing for the shoddy treatment your first order received.
