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salem's avatar
salem
Explorer
Aug 22, 2019

Phone/email question

When I check my email account on my Samsung phone I get a message that reads YOU MUST RE-ENTER YOUR PASSWORD FOR YOUR (gives my account name) (IMAP). This just started yesterday. I have no idea what IMAP means. Anyone ever experience this before?

15 Replies

  • It's Outlook Express. Thanks, I may have to try something different.
  • If you are using Gmail, you may need to change a security setting to allow “less secure” apps access to your account depending upon the email client you are using. To change this setting, go to you Google account page, select Security and the scroll down to the Less Secure App Access setting and turn this on. If it is your email client that is causing the issue, this will get you up and running. I advise looking into a different client or updating the one you have if an update is available.

    I just had this same issue on my laptop when trying to use an older version of Outlook to access my email. Changing the above setting resolved the login issue.
  • Thanks to both of you. I changed my password, just to be safe. When I log in to this message it then asks for my name, and then some other questions that make no sense to me. There is never a button to hit "enter." I think I'll stop by the Verizon store the next rip to town. Again, thanks to both of you. It was probably time I changed my password anyway.
  • The IMAP is the protocol used by your email account to send/receive mail. This protocol allows for the messages to stay on the server after being read to recall at a later time if needed. The log in request probably means the email servers are having issues with the log in request. Contact your account provider to find out if they are having problems. If they report no problems it may be time to change passwords to protect yourself.
  • salem wrote:
    When I check my email account on my Samsung phone I get a message that reads YOU MUST RE-ENTER YOUR PASSWORD FOR YOUR (gives my account name) (IMAP). This just started yesterday. I have no idea what IMAP means. Anyone ever experience this before?


    Email can be setup with most providers as either IMAP or Pop3. IMAP is the most popular as it allows you to see your email on multiple devices.

    Looks like your email settings "forgot" your system password. You might want to check with your email provider if you're unsure where to find the password settings.