In the latest catalog, matching low prices was mentioned. I am considering a Winegard Trav'ler installed by CW. I have found it online for less than the $1799 price at CW. Will you match the lower price?

CW says they'll install it for $39. The price difference might be worth it.al

Hello Seattle Lion, Thank you for your inquiry! The $39 install is only applicable on items purchased in store, and also, we do not have a price matching option unfortunately. I apologize. If there is anything else you need, please let me know. Thank you and have a good day!Elizabeth Black-OsbornMarcus Rapid Response Team

Of course they don't have a price matching option. If this is for a satellite dish, you can find them so much cheaper elsewhere.

But is it cheaper after you pay the installation fee?

The $39.99 install "special" turns out to be $149 for the Trav'ler SWM3. The Camping World price for members is $1799, Amazon for $1498.11 (11????). My FW is prewired for the Trav'ler so install is a matter of screwing the dish to the roof and plugging it in to the preinstalled cables. I will do that myself. At Camping World's inflated labor rate of $100 an hour (here in WA), that translates to 90 minutes of work to mount the dish, plus they quoted additional materials cost.By and large, the Good Sam price at CW tends to be higher than most other places for pretty much everything I have bought to date. I like CW staff and the store is great to visit. I have bought a lot of stuff there. However, every time I go to make a major purchase, the price is so far out of line that I just can't afford to buy. As an Amazon Prime member, I get free 2 day shipping. Every online order I have made to CW has taken at least a week to receive. Even though I am on record as a Good Sam member, I generally end up paying freight. It feels like every "special" or GS privilege has so many strings attached that it costs me more than I expect. Of course CW needs to make money, but frankly I am losing interest in both the Good Sam Club and CW because I always feel slightly ripped off every time I deal with either. Plus, I had to call the customer service department to stop the endless junk mail and email. Having done that last summer, I just received a CW catalog in the mail. This is a violation of the law and my agreement with GS and CW not to send me junk mail. I like this forum and I like the concept behind Good Sam. However, it seems that Good Sam is no more than a "discount card" for CW. There are some real needs in the expanding RV community for some serious services, like reporting RV reliability, owner surveys, etc. Good Sam would be the best organization to do this if it weren't a for-profit part of the CW empire.

Price Match | Good Sam Community

cKarlGo
Explorer
Mar 01, 2014
Good Sam Care Team wrote:
Seattle Lion,

Thank you again for all your time today it was a pleasure talking with you. Just to add to what Marcus stated. We'll beat any competitors price on installed products. Includes the price of the installed product plus the price of installation. Thank you again for all your time I look forward to working with you in the future.

Mark F
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com

You still haven't addressed the issue of having to return to CW stores repeatedly. Customers should not have to go for an advertised offer, be turned away, complain to corporate and then have to go back a second time.

Camping World needs to show some consideration for our time and make sure that it's employee's know the policies beforehand rather than after the fact.
Seattle_Lion
Explorer
Mar 01, 2014
Good Sam Care Team wrote:
Seattle Lion,

Thank you again for all your time today it was a pleasure talking with you. Just to add to what Marcus stated. We'll beat any competitors price on installed products. Includes the price of the installed product plus the price of installation. Thank you again for all your time I look forward to working with you in the future.

Mark F
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com

Thanks for your help Mark. The manager of the Camping World stores called me and assured me that I would be given the proper offers. The Tacoma store manager called a little while ago and is going to beat the Amazon prices for the Winegard SWM3 and the Voyager camera system as well as provide $39 install for each, just as Marcus promised.

It was very good talking with you. I am most grateful that you and Marcus are so helpful. I will remain a lifelong customer.

Bob
Good_Sam_Care_T
Explorer
Feb 28, 2014
Seattle Lion,

Thank you again for all your time today it was a pleasure talking with you. Just to add to what Marcus stated. We'll beat any competitors price on installed products. Includes the price of the installed product plus the price of installation. Thank you again for all your time I look forward to working with you in the future.

Mark F
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com
TinyoneRV
Explorer
Feb 28, 2014
I think the real question is can the brick and mortar stores match the price of an on-line store. There seems to be some confusion on weather CW will match their own on-line price in their brick and mortar stores.
Bucky_Badger
Explorer
Feb 28, 2014
Gunship Guy wrote:
mlemonis wrote:
i will match any price in the market and still honor the 39 dollars. Its that simple

Good Sam Care Team wrote:
Hello Seattle Lion,

Thank you for your inquiry! The $39 install is only applicable on items purchased in store, and also, we do not have a price matching option unfortunately. I apologize. If there is anything else you need, please let me know. Thank you and have a good day!

Elizabeth Black-Osborn
Marcus Rapid Response Team

Sounds like these two need to have a talk.

lol, I really didn't expect 2 of the same answers
Gunship_Guy
Explorer
Feb 28, 2014
mlemonis wrote:
i will match any price in the market and still honor the 39 dollars. Its that simple

Good Sam Care Team wrote:
Hello Seattle Lion,

Thank you for your inquiry! The $39 install is only applicable on items purchased in store, and also, we do not have a price matching option unfortunately. I apologize. If there is anything else you need, please let me know. Thank you and have a good day!

Elizabeth Black-Osborn
Marcus Rapid Response Team

Sounds like these two need to have a talk.
cKarlGo
Explorer
Feb 27, 2014
mlemonis wrote:
i will match any price in the market and still honor the 39 dollars. Its that simple

So, when we go into a Camping World and they refuse to honor this statement, what do we do? The nearest Camping World is 70+ miles from me. 2 trips would eliminate the advantage gained in any such pricing match after the fact.

Has this been put into a written policy and distributed to your stores?
Seattle_Lion
Explorer
Feb 27, 2014
mlemonis wrote:
i will match any price in the market and still honor the 39 dollars. Its that simple

Your store in Fife WA said they don't do price match and that install for a Wingard Trav'ler SWM3 is $149 that the $39 doesn't apply.

I think it would be great if you price match. I will happily drag the trailer to your store and give you the money. Jeff Bezos holds no particular favor with me.
Seattle_Lion
Explorer
Feb 27, 2014
Dog Folks wrote:
Seattle Lion said " At Camping World's inflated labor rate of $100 an hour (here in WA)<...."

Just for your information, here on the east coast we have been paying $100-$110 per hour labor rate for years now, to all different RV shops, not just CW.

$100.00 is not "inflated," at least by east coast standards.

Out here on the frontier, folks work cheaper :)
mlemonis
Explorer
Feb 27, 2014
i will match any price in the market and still honor the 39 dollars. Its that simple

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