Problem with HP printer and Laptop.

HappyKayakers wrote:
You may have something stuck in the print queue. There's an easy way to delete old/corrupt print jobs manually. Instructions are here.

I would also delete the printer, reboot the laptop, then plug the printer back in to let it re install.

I tried this and was able to delete the print queue, this worked good. Tried deleting printer by right clicking and hitting delete it goes away and after a while it shows up again. Rebooted both printer and laptop but still can't print. Printer is still blinking.

Clay L wrote:
I had an job hung in the queue,had the same symptoms and tried to get rid of it with no luck. The HP tech had me un-install the printer software (HP Support Solutions Framework in the list) and reinstall it. That fixed the problem.

I would be more inclined to do this since you've had issues with the current driver in the past? Check HP if a newer driver version is available. Otherwise, reinstall.

This is assuming you're having problems printing with all documents? If its just when using a browser, then I would be a little suspicious as to the cause?

I had an issue where Firefox would not print, just stall in the Queue. All other browsers worked fine. It was Sweetpacks that somehow got installed from another program, which was corrupting the print process.

How do you feel about batch file processing... Now some of this may need to be customized (I will look it over when I paste it in.. On my computer it is a file called DelPrintJob.cmd

No looks good,,, Just copy the net stop through net start spooler lines to NOTEPAD and sae as DelPrintJob.cmd put it in a path folder (or invoke it from file manager) this is for Windows xp.. Do not know if it will work on 7 or 8

What it does: Turn off print spooler
Delete all pending print jobs
Turn on print spooler
The Ping statements are just to waste time so operations complete.

Sometimes simply re-starting the computer will fix it.

OH, the line that MAY need editing is the line that starts with DEL.. This is the default path to the spooled files for XP, may be different on different machines.

net stop spooler
ping 127.0.0.1 -n 3
del %systemroot%\system32\spool\printers\*.* /F /Q /S
ping 127.0.0.1 -n 3
net start spooler

First just try powering off the printer and while that's doing its job, reboot the computer. This nearly always clears the issue with my HP.

I had an job hung in the queue,had the same symptoms and tried to get rid of it with no luck. The HP tech had me un-install the printer software (HP Support Solutions Framework in the list) and reinstall it. That fixed the problem.

X4

monkey44 wrote:
QUOTE: I would also delete the printer, reboot the laptop, then plug the printer back in to let it reinstall.

This one ^

X3

QUOTE: I would also delete the printer, reboot the laptop, then plug the printer back in to let it reinstall.

This one ^

You may have something stuck in the print queue. There's an easy way to delete old/corrupt print jobs manually. Instructions are here.

I would also delete the printer, reboot the laptop, then plug the printer back in to let it reinstall.

Give HP tech support a call. Their tech support has been able to solve all my issues.