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jrs1871's avatar
jrs1871
Explorer
Jan 06, 2014

removing annoying program

Somehow I got two very annoying programs inadvertently loaded onto my computer. I presume they arrived when I tried to update Adobe Flash Player. The programs are jsf.jsticket.net and fastonlinefinder.com. Both are ad type programs and are a PIA.
I googled how to delete them and it said to do an uninstall program. Unfortunately when I go to my list of programs, they do not show up. I even tried listing hidden files and no luck. So I presume they are piggybacked onto to something else.
I downloaded Junk Removal Tool and it got rid of some other unwanted******but not these two.
Any suggesting on what else I might try to get rid of them?

10 Replies

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  • 1492's avatar
    1492
    Moderator
    Jan 06, 2014
    Flash does not install adaware/malware browser popup ad hijacks. You could not have downloaded Flash from Adobe's site? Never install Flash or any browser or media plugins from a third party site. It's not unusual for these to contain malware.

    Download and run AdwCleaner and Junkware Removal Tool. These are FREE portable apps and don't need to be installed. They will remove most current hijacks, adaware, and other browser based malware.

    System Restore does not remove browser hijacks in many cases as it does not fully snapshot browser specific configuration changes.
  • obgraham's avatar
    obgraham
    Explorer
    Jan 06, 2014
    Restore your computer to an earlier time, via Windows Restore. These sound like malware.
    Download Malwarebytes, then run it from safe mode.
  • jrs1871's avatar
    jrs1871
    Explorer
    Jan 06, 2014
    Thanks shakyjay. Those removal instructions went further that what I was able to find. For those that questioned, I am using Windows 7 pro, SP 1. When I tried to do an uninstall program from the control panel and also through ASC uninstall programs, neither were listed in the installed programs. But it looks like these instructions may just be what I needed. Thanks again.
    FWIW I am very careful when updating programs, I try to unclick all that unneeded and unwanted garbage that they piggyback in there but somehow I missed these two. It seems like this type of piggybacking is getting worse.
  • RoyB's avatar
    RoyB
    Explorer II
    Jan 06, 2014
    X2 on MSCONFIG RUN COMMAND... This shows what all is loaded in your startup and you can uncheck the ones to load you are not sure of. Been using this method of keeping things out of my system for years...
  • HappyKayakers's avatar
    HappyKayakers
    Explorer III
    Jan 06, 2014
    jrs1871 wrote:
    ... The programs are jsf.jsticket.net and fastonlinefinder.com. Both are ad type programs and are a PIA.
    ...


    Ummm, those are domain names, not programs. Without knowing the real names of the programs, it's going to be very tough. You can run msconfig and look for new entries in your startup group. Or you can try a system restore to before you had the problem.
  • sch911's avatar
    sch911
    Explorer
    Jan 06, 2014
    Are you saying they don't show up in the Control Panel Add/Remove programs applet?
  • downtheroad's avatar
    downtheroad
    Explorer
    Jan 06, 2014
    Revo Uninstaller.....then use the "Forced Uninstall" feature.

    Type in the exact name of the program you want to get rid of and Revo will find it and uninstall it.
  • powderman426's avatar
    powderman426
    Explorer
    Jan 06, 2014
    I don't pay much attention on the windows side, but the last I remember flash was still unsafe to use. If you uninstall it, most likely the other adware will go with it. I don't have that problem on Linux as it has its own version of flash. That's the best I can do for you.

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