I used to watch a scammer payback YouTube channel, don't remember the name off hand, where the good hacker would basically render the scammers computer unusable while he recorded the conversation.
One common scam was receiving a call purportedly from Microsoft technical support that a user's computer was infected with malware. BTW, Microsoft does not make such cold calls.
The scammer would direct the victim to install a remote pc app allowing a fake tech support agent access the infected computer. In many cases, the fake agent steals the victim's personnel files while also requiring credit card payment for services.
The YouTube hacker would use this opportunity to gain backdoor access to the scammer's computer. And while acting like the naive if not annoying victim, the hacker would delete system or stored files, or install cryptoware that effectively locked up the scammers computer making it useless.
The scammers couldn't figure out what was going on with their computers. Even, in one instance, pleading with the YouTube hacker to unlock their computers once they were told of the what was actually happening. Payback can be painful, if not entertaining.