Forum Discussion

DD716TED's avatar
DD716TED
Explorer
May 23, 2023

Should be simple WiFi question, but???

My home Xfinity router outputs both a 2.4 ghz band and a 5 ghz band... I am trying to use an app on my Samsung A7 tablet that strictly requires the 2.4 band. When I look at settings / connections, it only shows the name of the WiFi network in use BUT not whether it is the 2.5 or 5 ghz which both have the same name.. Any ideas on how to determine which one the Tablet is using? Thanks in advance for any help..
  • stickdog's avatar
    stickdog
    Explorer
    May 24, 2023
    I just a retired carpenter but what I understand if your tablet does have 5G your not going to get it.
  • wildtoad's avatar
    wildtoad
    Explorer II
    May 24, 2023
    If it’s like my router, if they bands are named the same, the router will auto select which one to connect to. What the criteria is I have no clue. On mine I named them Name-2, Name-5. Then when I want to connect I’m presented with a choice.
  • fj12ryder's avatar
    fj12ryder
    Explorer III
    May 23, 2023
    My thought would be to check the router and see what channel the tablet is using, and adjust accordingly.

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