Sirius-XM Beware!

navybanker wrote:
We had this service for several years on both vehicles. We never paid the full price and agreed to renew based on being offered much better prices. We also said do not agree to "auto-renewal". We agreed to pay $2 extra to be mailed a paper bill. Last year we didn't pay when the paper bill came and didn't listen anymore on our vehicles. Now, we receive a bill for $208 and didn't pay. Lately receiving phone calls and emails stating we owe this amount and all policies are "auto-renewal" and you agreed to this! We never agreed to this! What a rip-off company!!! NO, they don't have our credit card info. Beware

Did you get this in writing?

If so, do you have a copy of that agreement, that is your proof.

Or was this over the phone?

If so, did you get a paper agreement?

BIG difference.

What does their CURRENT TOS say from their website?

I think you will find that by agreeing over the phone and no paper document backing you up that the TOS at that time did not require auto renewal.. You are out of luck.

Personally, you are most likely "at fault" since you did not at least call to cancel.

Pretty much now days EVERYTHING you pay for is auto renewal and to ensure you don't get back billed like you did, you MUST CALL AND CANCEL.