Sirius-XM Beware!
We had this service for several years on both vehicles. We never paid the full price and agreed to renew based on being offered much better prices. We also said do not agree to "auto-renewal". We agre...
Forum Discussion
I had dealings with Sirius as well. I usually call to cancel before it renews and get offered the better deal. I end up paying $79cdn plus $20 royalty fee and tax, so a little over $100. I'm ok at that price but not for the $180 they usually want.
This spring I ordered a new truck which came with 1 year free. The truck would arrive near the time my current subscription expired. I got the renewal notification and called to cancel, explaining that I didn't need it because new truck came with it for a year. Two months later I noticed a charge on my credit card for $228 for renewal! I called to complain and get a refund. They say they had no record of my cancellation but promised a refund. Two weeks go by and still no refund. I call and get told again there is no record of request. Eventually I manage to speak to somebody competent and get a refund a few days later.
I think it always auto renews but they are required to notify you in advance. Always call to cancel and get a better rate.
This spring I ordered a new truck which came with 1 year free. The truck would arrive near the time my current subscription expired. I got the renewal notification and called to cancel, explaining that I didn't need it because new truck came with it for a year. Two months later I noticed a charge on my credit card for $228 for renewal! I called to complain and get a refund. They say they had no record of my cancellation but promised a refund. Two weeks go by and still no refund. I call and get told again there is no record of request. Eventually I manage to speak to somebody competent and get a refund a few days later.
I think it always auto renews but they are required to notify you in advance. Always call to cancel and get a better rate.
