Sirius-XM Beware!
We had this service for several years on both vehicles. We never paid the full price and agreed to renew based on being offered much better prices. We also said do not agree to "auto-renewal". We agre...
Forum Discussion
Gdetrailer wrote:navybanker wrote:
We told them last year we were canceling by phone. Several years ago the person from Guatemala said you can get a paper copy and just not pay. We repeatedly said no to any auto-renewal and the person said you can do that. We haven't listened to their service since. That is what we did. Now they say from Guatemala that there is nothing but auto-renewal.They ignored our phone call last year. I asked for any signed agreement and they say it is all by phone. My real point is don't believe a word they tell you over the phone! Never give them your credit card which we didn't. There, my rant is over.
READ THEIR TOS!
Found HERE
"Your Subscription may automatically renew under this Agreement.
Your Subscription will continue for the length of the initial term you select on your plan and at the end of your prepaid Subscription, it will automatically renew for additional prepaid periods
of the same length unless you choose to cancel prior to that renewal
. In order to cancel your subscription you must call us at 1-866-
635-2349. Your account will automatically be charged (or you will be billed, as applicable) at the rates in effect at the time of renewal."
Seams extremely CLEAR and they have clearly mentioned auto renewal and the fact you MUST CALL THEM TO CANCEL..
Later on the TOS it does mention a THREE DAY WINDOW to cancel the automatic renewal for the next year of service.
It is in there, you should always READ THE TOS or FINE PRINT before agreeing or signing any legal binding agreements..
Are putting up the terms of service just as a reminder for everyone? If it is for navybanker, in the post that you quoted he says they called and cancelled.
Seems like a LOT of companies are doing "business" this way now. Everything is "automatic", and by agreeing to one thing verbally means you agree to a bunch of other things, whether or not you want to.
I certainly agree that everyone should read the Terms of Service for everything they ever buy, but it seems to be easy for companies to hide things in the ToS when deals are made verbally, and "signed" electronically. The lack of actual paperwork most times is NOT a good thing!
