dryfly wrote:
After 5 years I've learned how to play the renewal game without a lot of talk.
I pay $30 for 5 months service. Every time I call to renew that special offer is no longer in existence. I now understand I have to let them offer me the 1 year and 6 months offer which I then refuse by simply saying "no".
Then they offer the $30 deal and I accept. If there is a problem hang up and call another off-shore rep.
I only pay by check, but fully understand the hazards of auto-renewal.
Exactly what we do. After a number of billing snafu's, we started paying by check.