Forum Discussion

monkey44's avatar
monkey44
Nomad II
Oct 02, 2020

SSD Storage

Just bought a Samsung SSD ext drive for photo storage. Laptop will not recognize it. I have a couple other Samsung SSD, and it recognized it without any downloads.

I plug it into USB connection, and nothing. Does not ask me to download anything - just shows my C-drive, an internal F-drive which is the original build internal storage. It should show H-drive, or some letter drive like the others do when I plug it in. Any clues? Not very tech smart Monkey, so dumb it down please. Thanks M44

ASUS laptop, i7 Core, Win10 Pro ... 200GB free space remain. I shut it down and re-started with USB engaged. Still nothing.

Bought it from B&H photo but it is closed until 10/12 ... or would call them. :(

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  • magicbus's avatar
    magicbus
    Explorer II
    Oct 02, 2020
    You might also try a different USB slot. I have an external hard drive that only works on one USB port on my Asus. Different USB type I imagine.

    Dave
  • SteveB's avatar
    SteveB
    Explorer
    Oct 02, 2020
    Look in CONTROL PANEL/ADMINISTRATIVE TOOLS/COMPUTER MANAGEMENT. On the next window, under STORAGE click on disk management. The middle column will show all the drives on the computer. Assuming you can see the drive, sometimes drive letter administration doesn't work correctly and your SSD might want to use drive F (not H) but it is already in use. You can assign a new letter to the SSD. When I do this I usually use letters near the end so it doesn't get overwritten.
    Obviously if it is not showing there are other problems.

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