Another thing to try- look around the area for a Shaw dish on another site and ask for help.
I helped a few people set up their dish since I have a meter when I used to go down. Most people who have used Shaw for awhile are fairly adept at setting up their systems. Right now I am up in On where we have snow and expected freezing rain. This after the major one over Xmas. Enjoy the RGV.
If you have the auto systems on the top of a motorhome- I can't help since I have no knowledge on those systems. I have only used the manual setup with a tripod.