Forum Discussion
PaulHenk
Jun 25, 2015Explorer
I joined this forum after reading about the issues with CW shipping orders and lack of communication.We placed an order for some chairs.
and have had no communication from them at all. My card was charged the next morning after I ordered.
I've been on hold three separate times today, each time for over 30 minutes.
I clicked they're "Chat" button and got a message in my email that I'm placed in a Que. If I needed immediate assistance call...... this number was different than the 888 on the website. I still spent 20 minutes on that call before I gave up. I think the BBB and the Attorney General will be my next calls. I don't see way of canceling my order online either.
and have had no communication from them at all. My card was charged the next morning after I ordered.
I've been on hold three separate times today, each time for over 30 minutes.
I clicked they're "Chat" button and got a message in my email that I'm placed in a Que. If I needed immediate assistance call...... this number was different than the 888 on the website. I still spent 20 minutes on that call before I gave up. I think the BBB and the Attorney General will be my next calls. I don't see way of canceling my order online either.
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