Forum Discussion
lryrob9301
Apr 17, 2015Explorer
1985air345 wrote:
I refilled my ZTE 288L with 5GB. The Straight Talk website shows a balance of 0.0. I called ST and the agent said I had the full balance but that for "this device, the balance was not available" at this time. The only way to find the balance was to call into ST's call center. Anyone else with the Z288 having that issue?
This is quite normal for the Verizon 4G network. Verizon MIFI customers have the same complaint, and must call Verizon to determine how much of their monthly allotment they have used. Verizon has set it up this way because if you are a Verizon data customer and go over your allowance they start tacking on outrageous charges per gigabyte for the excess overage. Since you are pre-paid, when you reach your limit they can't charge you, so they cut your service.
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