Switched to Dish - Now What?

Hey jodeb720... If I'm understanding what what the DISH rep said, this makes no sense at all. I have a Hopper 3 and Joey at my S&B, and a 211 in the fiver, all under a single account. I can and have watched TV at both locations, on different arcs, at the same time with no problems. The channels I get on the guide are the same for both locations. The only thing that might make some sense from her statement relates to local channels as they are 'spot beamed' to specific areas. Keep in mind that a DISH account has two addresses to contend with. One is the billing address, which is typically your S&B location. The second is the 'service address'. This is what you would change in order to get local channels in your RV if, for example, you are spending time in Arizona, while your S&B is in a different state. In this example, if you have your 'service address' set to a zip code in Arizona in order to get local channels there, local channels would not work at your S&B as the spot beam only covers your area in Arizona. We get around this by using an OTA antennae, connected into our S&B Hopper, for local channels there. This is a really nice option from DISH as it saves us $12.00/month for local channels via satellite, and allows us to have local channels both at our home & RV locations when on the road. It's also a nice option as by running the OTA antennae through the Hopper, these channels also show up on the guide. Sounds like you may have gotten one of those reps that might be very friendly, but not all that knowledgeable when it comes to use in an RV. I've frequently run into that when dealing with DISH customer service reps. I suggest you Google "Dish Outdoors", and give them a call on the number shown on their web site. You're likely to get a better explanation/answer there. Good luck...