Gene&Ginny wrote:
I found this on the Tracfone website:
Tracfone website wrote:
Call hundreds of International destinations for the same price as a local call, including cellular phones in Mexico, Canada, China, Colombia, India and more.
Basic International comes with your TracFone.
No sign-up is needed. You can start using it right now!
Just start using it by dialing 1-800-706-3839
I am not sure what that last line means. Perhaps a Tracfone in the USA needs to dial 1-800-706-3839 to make a call to Canada.
Yes, dial the international calling number 1-800-706-3839 and follow the prompts to enter the Canadian number one is calling. But this isn't working for the OP.
Another way, which we use, is to log on to your Tracfone account and set up the Canadian numbers in the frequent numbers area. This assigns a 1-800 number to each of the Canadian numbers you wish to call on occasion. To call you then dial the 1-800 number or you can set up the 1-800 number with the person's name in your phone's phone book. This method is more involved to set up but simpler to use afterward if one makes frequent calls to the same people.
Hopefully, the OP can get the problem resolved soon. I'd hate to lose all those minutes too.
