Trouble receiving directv channels with hr24 reciever

I would really suggest you do a reset on the receiver before anything. Just unplug it for at least 20 seconds, then plug it back in and let it reboot. Then if nothing changes, do a refresh. Chuck

Ok, Thanks again for the info I will try refreshing the receiver in a few days when I get a chance to make it out to the rv. I assume the receiver needs to be powered up for the refresh to happen? I will also go to the settings menu and try "all channels I get" and see what happens. I actually did not try to directly tune a channel from the remote, I was picking from the channel guide. I will give that a try as well. Thanks again for the help.

siggyd777 wrote:
Set your receiver to 18" & multiswitch, that is setting: 2 & 2
That is what I set my H24 to. Of course , you will only get Standard Definition.
Siggy

He has already said that he did that. Chuck

Set your receiver to 18" & multiswitch, that is setting: 2 & 2
That is what I set my H24 to. Of course , you will only get Standard Definition.
Siggy

Forgot to mention, you will only want to refresh this receiver. Here are the instructions... https://www.att.com/esupport/article.html#!/directv/KM1044884

Chuck

Refresh can be done online or calling DirecTV. It will not affect your service. You might also try going into the settings menu and under Favorites, choose "All Channels I get". Try a reset, by unplugging the receiver for at least 15 seconds and then let it reboot. Have you tried just tuning in a channel with the remote rather than the guide? Can you receive any channels, forget about the guide? Chuck

OK I used the number 1 input so I got lucky there. That makes sense now that because I chose a non hd dish that I can't select to show hd channels. I was doing this manually because from what I have read while searching for info, I needed to set up the receiver first, then power up the sat dish and let it find the 101 sat. Remember, I'm a complete newby with sat tv, especially in an rv setting, so I'm going entirely by what information I can find online. I bought the RV used and it came with the roof mounted dish, so I can't say for certain if the LNB is good or bad, but on the signal strength page it was showing a 96 signal for sat 101. I don't know if that can confirm the state of the LNB or not.

What does the signal refresh do, is it something I would have to do online? Would it mess anything up with my home setup?

Thanks again everyone for the help.

You need to connect to the number 1 input. The reason the receiver will not let you change the guide setting for the HD is because you have selected a SD dish. You can try the set up for 2 receivers but you will get a message that there is no signal on receiver 2. I'm not sure why you're setting all this manually. If you go through the satellite set up and let the receiver choose, it should do all the proper settings itself. Once set properly, you may have to go to DirecTV site and have them refresh your signal. Are you sure the lnb on your dish is good. Using the satellite set up for the receiver will usually do a dish check and tell you if there is an issue. Our HR 24 took about 5 minutes to set up. ChuckChuck

The HR24 can be really snarky when changing configuration, like from SWM to Multiswitch, and often takes a really long time. In the RV set it to 18" and Multiswitch and it should be happy, but it may take a few times to get it there. IIRC, tuner 2 is the DVR but don't remember if the main Rx wants that plugged in to work properly. I actually nuked one trying to do a SWM to Multiswitch swap. DIRECTV sent another receiver but the tech wasn't suprised to hear my story.

Thanks everyone for all the responses. The receiver was activated by the directv tech when he brought it to the house. The sat dish is an older one (around 2008~09) and will only get SD. I knew this and wasn't expecting HD channels but it seemed like I wasn't getting any channels, SD included. I chose 18" round in the sat setup page, and changed the switch setting from swm to multiswitch. After I got it to show the channel guide page, I went to the menu, display, preferences page and set the "show all channels" setting to "hide HD". I tried to go back and change it back to show all channels again and could not, it was grayed out after I had set it to hide HD. Not sure why it wouldn't let me switch it back. I also had the receiver setup as a single tuner receiver in the setup page, thinking that if I'm not running two coax cables to it (only needed for recording), then I will only be using one tuner. The receiver does have two coax inputs, I wasn't sure if it mattered which one I used, I used the number 1 input. Maybe I should try input number 2? And maybe reset the tuner to a dual tuner receiver?

Thanks again for all the help.