mr. ed wrote:
TucsonJim wrote:
We solved this with our brand new laptop. It was a fairly easy fix. Give me a few minutes and I'll give you step by step instructions. There are two programs provided by windows that are causing the problem. You can delete them with no ill effects. Don't go back to 8.1. I'll get back with you in a few minutes.
Jim
What was the other problem program?
The two startup apps that were causing me problems were
"Problem Reports and Solutions Control Panel Support"
"Windows Error Reporting Service"
Jim