Trouble with Windows 10

We love Win-10! When you convert there is a recovery option to return to Win-8 that is available for 30 days. We have had no problems and it is much better than Win-8. FYI...AVG will not work with 10 yet!

TucsonJim wrote:
We solved this with our brand new laptop. It was a fairly easy fix. Give me a few minutes and I'll give you step by step instructions. There are two programs provided by windows that are causing the problem. You can delete them with no ill effects. Don't go back to 8.1. I'll get back with you in a few minutes.

Jim

What was the other problem program?

I'm guessing error reporting service isn' that important. Is that correct?

I would NOT go back to Win8.x.

I bought a new laptop 2? months ago with Win8.x and hated it. It was causing all kinds of annoyances (especially with Chrome) and it was running slow. I upgraded to Win10 and all (well almost all !!) the "bugs" have gone away. The only issue I'm still having is with the Bluetooth connection but at least now Chrome is working better.

Gerry

GOOD ON YOU, TUSCONJIM.

mr ed, i was thinking about how shift restart and not F8 restart seemed an incorrect move. glad you got the fix.

mr. ed wrote:
OK, got it working. I had to disable Windows error reporting service.
I'm debating whether to go back to 8.1 or give W 10 another chance. I thank all of you for your rapid replies and assistance.

I'm glad you were able to get it up and running. That was the only bug we had. So far, I'm liking W10.

OK, got it working. I had to disable Windows error reporting service.
I'm debating whether to go back to 8.1 or give W 10 another chance. I thank all of you for your rapid replies and assistance.

1. Press Ctrl+ALT+DEL to get to where you can restart your computer.
2. Hold down the shift key while clicking "restart computer"
3. Click on "Troublshoot".
4. Click on "Advanced Options".
5. Click on "Startup Setting".
6. Click on "Restart".
7. After restart, press the "5" key to start in safe mode with networking.
8. If your problem is not present in safemode, then you are on the right track.
9. Start up your msconfig.exe file by pressing the windows key and R, Type msconfig.
10. Go to the "Services" tab and disable:
"Problem Reports and Solutions Control Panel Support"
"Windows Error Reporting Service"
11. Click on okay.
12. Reboot.

Believe it or not, the problem appears to be a windows service that reports errors!

I found these instructions on line that were posted by a guy named GaryGillette. They worked for me.

Jim

We solved this with our brand new laptop. It was a fairly easy fix. Give me a few minutes and I'll give you step by step instructions. There are two programs provided by windows that are causing the problem. You can delete them with no ill effects. Don't go back to 8.1. I'll get back with you in a few minutes.

Jim

1492 wrote:
Could be an incompatibility or corrupt display driver. Boot into Safe Mode, and confirm using Windows generic display drivers. Won't be the prettiest display(800x600), but will allow you use your laptop.

You can always use WIN10 built in revert, or use the system image backup you made before upgrading to WIN 10. You did make one?

Yeah, my thought too. Bad display driver.

My display "coughed" a few times when I first loaded W10 but the company released a new driver ASAP.

W10 works fine - whiskey for me - no kool aid.