TURBO TAX
Last year I did our tax return and my mothers tax tax return under one user id number in Turbo Tax... When I go in to start our 2014 tax return it only brings up my mothers tax return and not ours....
Forum Discussion
I have used Turbo Tax for 9 years - never a problem.
Last week I received a letter from IRS that my account had a balance, the amount I had sent to IRS for tax due, but they have not received my 2013 return to apply the balance. My return was e-filed by Turbo Tax. I called Turbo Tax and after 3 hours on the phone was able to print my 2013 file and send to IRS. After checking their files - Turbo Tax said they could not find where it had been submit by them. No explanation available. I could show where I had paid them to do so.
Last week I received a letter from IRS that my account had a balance, the amount I had sent to IRS for tax due, but they have not received my 2013 return to apply the balance. My return was e-filed by Turbo Tax. I called Turbo Tax and after 3 hours on the phone was able to print my 2013 file and send to IRS. After checking their files - Turbo Tax said they could not find where it had been submit by them. No explanation available. I could show where I had paid them to do so.
