TV and Internet
We just had Fiber Optic cable installed in out community 1500 homes. Since then, a lot of the homes get freeze picture, and pixelation frequently. We also get WIFI on same cable ... and drop the conn...
Forum Discussion
2oldman wrote:
Hard to say, but fiber was the best, fastest internet I've ever had. Sure sounds like a faulty installation.
I agree with 2Old. sounds to me like comcast screwed up (Again I might add) .. IF you have a friend who knows how to properly test it. (Alas I do but he's in Flint, MI). that would be someone to invite to dinner so he can write a note to Comcast.
Also. Utilities (Comcast qualifies) are Regulated by one or another state, county or city agency.. Find out which and pitch a .. Complaint (NO I'm not typing the rhyme, even it is the season for it).
Good luck... And consider this... They are not supposed to charge you for down time.. They will. but they should not so request half off on your bill due to half service once it's confirmed it's not your fault.
