Verizon WiFi overcharge?
I've had Verizon hotspot for over five years - the 5G allowance. This month I got a over/alert at about two weeks ... and I've only done that twice before in five years (and one had a reason, knew ...
Forum Discussion
Since you are Verizon, this is not the problem, but I thought I'd share it for others that may not know.
IF you have ATT service and are in an area where ATT doesn't own the towers, you have a very tiny amount of data allowed before you exceed your limit.
We were traveling with friends in the west (National Parks) last summer. They had ATT and we had Verizon. They got a notice that they had exceeded their data limit and their hot spot was shut off by ATT. They were shocked, as they had hardly used their phones or computer. They called ATT to see what was going on and were told that if they had read the fine print in their contract, they would know that their monthly 4 GB data allotment was only good in places where they were using ATT towers. If they roamed into other areas where ATT used other companies' towers, unlimited voice and text were OK, but their data limit was reduced to 200 MB!
I immediately called Verizon and the tech told me that he was familiar with the ATT policy, but Verizon did not do anything like that. Thank goodness!
IF you have ATT service and are in an area where ATT doesn't own the towers, you have a very tiny amount of data allowed before you exceed your limit.
We were traveling with friends in the west (National Parks) last summer. They had ATT and we had Verizon. They got a notice that they had exceeded their data limit and their hot spot was shut off by ATT. They were shocked, as they had hardly used their phones or computer. They called ATT to see what was going on and were told that if they had read the fine print in their contract, they would know that their monthly 4 GB data allotment was only good in places where they were using ATT towers. If they roamed into other areas where ATT used other companies' towers, unlimited voice and text were OK, but their data limit was reduced to 200 MB!
I immediately called Verizon and the tech told me that he was familiar with the ATT policy, but Verizon did not do anything like that. Thank goodness!
