Forum Discussion

ronmc's avatar
ronmc
Explorer
Mar 02, 2013

Virus

My other computer is infected with the "FBI cybercrime virus. I tried Safe mode,it still comes up with the virus. HELP
  • I run Kaspersky as my anti-virus. You might go to their site - kaspersky.com
    At the very top of their webpage are two small clicky links - 'Free antivirus scan' and also 'Free Trials'. Run the scan and then download a free 30-day trial of one of their products. If, after 30 days, you like it, you can buy at the site (not cheap), thru Amazon (cheap) or Costco also carries it. Been running it for about 2 years now.
  • Nash40 wrote:
    The FBI Virus can be tough to fully get rid of.
    Formatting and restoring the system is the best way to go.

    Not sure of your experience with computers but you could always pull the drive and plug it into another system as a slave drive, then scan it from that system, that will usually get it back up and running to a point where you can scan it with other programs to try and finish cleaning it.

    There is still no way to know if its fully clean because there will be multiple program installed.
    That's why formatting it will be best way to go.
    Just be sure and backup your data first.
    Then scan it before you copy back over to the restored system.


    X2

    This is a bad one.

    I keep a imaged backup drive for such an occasion as this.

    Then once the backup drive is booted I then connect the original drive via a USB to HD adapter and scan it. Once clean I copy the files over to the backup and then make a new image drive.

    As far as attempting to rid the virus while booted from the infected drive, slim to none.

    Best way is to remove the drive and use a USB to HD adapter on another PC and clean the drive that way. Good chance however that the virus has infected important system files and the drive may not be bootable after the virus has been removed.

    I would brace for the worst, get another HD, load a fresh install of Windows. Then using a USB to HD adapter connect the virus HD to the PC and clean the drive and then copy the good files you want to keep. New HDs are cheap, 1TB drives can be had for $80 or less.

    Once you have your files off the old drive format the drive and reload with a fresh install of Windows and keep as a backup.
  • If you are able to get to a Windows Desktop I would try running the following programs to be sure it's clean.

    ComboFix
    TDSKiller
    Malewarebytes
    SuperAntiSpyware

    These are all free programs and you can search for them on google to pull the up.
  • My PC got that nasty virus last weekend! I had to restart in safe mode and revert to an earlier date as well. Good luck!
  • The FBI Virus can be tough to fully get rid of.
    Formatting and restoring the system is the best way to go.

    Not sure of your experience with computers but you could always pull the drive and plug it into another system as a slave drive, then scan it from that system, that will usually get it back up and running to a point where you can scan it with other programs to try and finish cleaning it.

    There is still no way to know if its fully clean because there will be multiple program installed.
    That's why formatting it will be best way to go.
    Just be sure and backup your data first.
    Then scan it before you copy back over to the restored system.
  • Might give this a try when you get it working again, Malwarebytes

    http://www.malwarebytes.org/lp/malware_lp_form/
  • I had tracking malware on laptop did system restore. The one I had had a pop up that was annoying. The sad part is if a person is not computer savvy they have to pay money to get it removed.
  • Tried safe mode,it still comes up with the virus, Tried "safe mode command prompt" it did not recognize the command.
  • Or if you are using Windows Vista or Windows 7 you could reboot in safe mode and run a "restore" to an earlier date. It is very easy and very safe.

About RV Must Haves

Have a product you cannot live without? Share it with the community!8,793 PostsLatest Activity: Feb 08, 2025