Visible wants me to upgrade to new plan
Yesterday I got an email from Visible that said this: We’re moving our valued members (that’s you!) onto our upgraded network. It’s faster and more reliable. So you’ll have all the unlimited data you...
Forum Discussion
Not all phones are compatible with the upgrade so that may be the issue for Tom_M.
I also read that if you need to update your phone software (for esim?), it can take several hours. So if you will have to do so, make sure you have the time to spare.
Also, I read that one person started the update and THEN found out their phone is not compatible with the new network. Unfortunately, because they started the update, their phone is now not able to access the old network. So, they couldn't just "go back" to what they had, but had to buy a new phone and go to the new network.
So yes, it is always a good idea to ask questions before clicking "upgrade".
I also read that if you need to update your phone software (for esim?), it can take several hours. So if you will have to do so, make sure you have the time to spare.
Also, I read that one person started the update and THEN found out their phone is not compatible with the new network. Unfortunately, because they started the update, their phone is now not able to access the old network. So, they couldn't just "go back" to what they had, but had to buy a new phone and go to the new network.
So yes, it is always a good idea to ask questions before clicking "upgrade".
